![]() You may be transferred to another department to activate the key before it can be used. The key from the Windows 8 hard drive will appear next to 'Windows 8. Select the radio button next to 'Load the product keys of external Windows installations from all disks currently plugged to your computer.' Click OK to display the product key. Follow additional any additional activation instructions provided to you by the agent. Once you run ProduKey, press the F9 key to open the Select Source menu.To locate your product key, see the product key table in Activation methods. Or, after installation, to enter the product key, select the Start button, and then select Settings > System > Activation > Update product key > Change product key. Read it back to confirm you have written it down correctly. If you are installing the operating system for the first time, you will need your Windows product key (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). During installation, youll be prompted to enter a product key. ![]() Write down the product key exactly as it is read to you by the agent.Provide the representative with any requested information, which may include your computer's serial number (if Windows 8 came with your PC), information from Windows 8 DVD (if you have the media), and your credit card details once your request is processed. Tell the representative that you can't access your Windows 8 product key.A product key is usually required when uninstalling or reinstalling Windows 7 or Windows 8.1. Follow the phone prompts to reach an agent who handles product key issues. Designed for users of Windows 7, Windows 8, and Windows 10, our embedded product key tool will retrieve and display the Windows setup product key embedded in the BIOS or EFI, allowing you to store it for safe-keeping or use it to reinstall Windows with an official Windows setup image. Locate your product key for Windows 7 or Windows 8.1.This is a paid Microsoft support line ($40-60 per issue), but you will not be charged for support if you are just calling to purchase a replacement product key. If you are still having trouble finding your product key, you can purchase a replacement key for $10 from a Microsoft support agent. ![]() Contact Microsoft to request a new product key.
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